Frequently Asked Questions
Everything you need to know about our premium Spanish hams and gourmet products.
What makes BEHER products unique?
BEHER (Bernardo Hernández) is a world-renowned producer of 100% Iberico ham. Our products come from our own heritage-breed pigs raised in the Spanish meadows, ensuring the highest standards of quality, flavor, and authenticity in every slice.
How do you ensure product freshness during shipping?
We use specialized vacuum-sealing technology and temperature-controlled packaging to ensure your gourmet products arrive in perfect condition. Our logistics partners are selected for their ability to handle delicate food items with care.
Do you offer international shipping?
Currently, Beher USA focuses on serving customers within the United States. We offer various shipping speeds to ensure your order reaches you as quickly and safely as possible.
How should I store my Iberico ham after it arrives?
Vacuum-sealed packs should be kept in the refrigerator. For the best tasting experience, we recommend removing the ham from the fridge and letting it reach room temperature for at least 30 minutes before serving.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an error, please contact our customer service team within 24 hours of delivery for a resolution.
Are your products gluten-free?
Most of our traditional cured meats, including our Jamón Ibérico, are naturally gluten-free. Please check the specific ingredient list on each product page for detailed allergen information.